Simplifying Your Purchase Experience
We offer flexible payment options to suit your needs, including major credit cards such as Visa, MasterCard, American Express, and Discover, along with PayPal and Apple Pay. Our secure payment gateways ensure your transactions are safe and smooth, giving you peace of mind while shopping.
For larger or institutional orders, we also offer the possibility of paying with purchase orders or invoices. These options are available for eligible customers, and our support team is ready to assist you with setting up these payment methods quickly and efficiently.
Occasionally, you may encounter issues such as international transaction fees or multiple pending charges on your account. These fees are typically charged by your bank for purchases made outside your home country. If you experience this, contact us, and we’ll provide a refund for the fee. In the case of multiple charges, these are usually temporary and will disappear once the transaction is processed, with only one charge being completed. Our support team is here to ensure that any unexpected fees or discrepancies are resolved as quickly as possible.
If you're facing difficulties with your payment method, such as your credit card being declined or PayPal not working, our team can guide you through troubleshooting steps. This may involve using a different browser or verifying your billing details. Rest assured, we’re committed to helping you resolve any issues so that your payment goes through seamlessly.
By providing a variety of secure payment options, handling unexpected fees, and offering dedicated support, we ensure that your payment experience is smooth, transparent, and hassle-free. If you need further assistance, our team is always ready to help.
FAQ
To place a reorder, simply log in to your account located in the main menu on our website, head to your order history, and select the order or items you’d like to purchase again. You can also reorder here by entering your previous order number and email.
Yes, we can review your design before you place a large order. Contact our support team for a design verification.
To cancel or change your order, contact our support team immediately. Changes are possible before production starts.
Taxes and VAT are applied based on your location, with specific rules for each region. For our US customers, tax-exempt orders are available with prior verification. In the EU and UK local VAT will be applied at checkout.
Yes, we offer invoice payments for eligible customers. Contact our support team to set up this payment method.
Prices are in U.S. dollars (on the .com domain). If ordering internationally, be aware of potential local taxes based on your location.
Yes, under special circumstances. Email us to determine your eligibility for purchase order payments. We're here to assist.
If PayPal isn't working, try a different browser or email us for a link to complete your purchase. We're here to help.
Create an account, add your billing address, upload your tax-exemption certificate, and wait for verification to place tax-exempt orders.
Please allow our team 2-3 business days to review and verify your tax-exempt information. Note that once an order has already been placed and fulfilled, we cannot retroactively apply your tax-exemption or refund taxes paid on an order that was not placed as tax-exempt.
If your credit card isn't accepted, try another payment method or email our support team. We're here to help you resolve any possible issues.
We accept various payment methods, including major credit cards, PayPal, and other secure payment options to suit your needs.
Yes, you can request an invoice with correct VAT details and our VAT number by contacting our support team via email.
Multiple order attempts may show as pending transactions. These will be canceled after processing, with only one transaction fully charged.
If charged an international transaction fee, email us for a refund. We're here to resolve any unexpected fees promptly.