Why did I get an international transaction fee?

If you notice an international transaction fee on your credit card statement after placing an order with us, please reach out to our support team via email. Occasionally, banks and credit card companies charge an international transaction fee for purchases made from merchants located outside your home country. This fee is typically a small percentage of the total transaction amount and is charged by your bank, not by us.

We understand that these unexpected fees can be frustrating, and we are committed to ensuring your satisfaction. Once you contact us, we will review your case and issue a refund for the international transaction fee. Our goal is to provide you with a seamless and positive shopping experience, and we appreciate your understanding and patience as we work to resolve any issues.

We recommend checking with your bank or credit card company for more information on their fee policies regarding international transactions. In the meantime, our support team is ready to assist you with any questions or concerns, ensuring that you have a smooth and hassle-free experience with our services.