Order by 12/12 to get your stickers in time for Christmas—by 12/16 with Express! (US & Canada)

Why was my card charged more than once?

Multiple order attempts may show as pending transactions. These will be canceled after processing, with only one transaction fully charged.


Understanding Multiple Charges on Your Card

If you notice that your card has been charged more than once, it may be due to multiple order attempts before your transaction was approved. These attempts can appear as pending transactions on your bank statement. Pending transactions are temporary and will typically be canceled once the transaction is fully processed by your bank. This means you will not be charged multiple times; only one transaction will be completed, and the rest will drop off your statement.

It's also possible that the pending charges are due to your bank's authorization process, which holds funds temporarily to ensure there are sufficient funds available for the transaction. This is a common practice to prevent fraud and ensure smooth processing.

If you have any concerns or if the charges do not clear up after a few days, please contact our support team. We are here to help you investigate and resolve any billing issues promptly. Our goal is to provide you with a seamless shopping experience, and we appreciate your patience and understanding as we work to address any issues.