General questions about the payment process when ordering stickers

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Can I do a tax-exempt order?

Yes, we can! You can upload your tax-exemption certificate to your account to make all orders tax-exempt. You will need to create an account with us and upload your certificate for us to verify before placing your order. Once we ...

Why won't my credit card go through?

It can be due to many things beyond our control, you can try using another payment method to see if it works better. Please email us and we can help look into this for you!

What currency are the prices in?

All prices are in U.S. dollars. Please keep this in mind if you are ordering from outside the United States such as Canada, Australia, or New Zealand. You will be responsible for any local taxes if applied.

Why was my card charged more than once?

If you attempt to place your order multiple times before your transaction is approved, these attempts can show up as pending transactions.  These attempts will go from pending to canceled in your bank statement after th...

Why did I get an international transaction fee?

If you happen to get this international charge, please send us an email and we will make sure to refund you for this charge. 

What if PayPal is not working?

If PayPal does not seem to be working for your payment, please try to place the order in a different web browser.  If you already have your order in your cart, you may email us to get a link to open in the other web browser.

Can I pay with a purchase order?

Under special circumstances we allow you to pay with a purchase order. If you require this type of payment, please email us and we will see if you are eligible.