Why was my card charged more than once?
If you attempt to place your order multiple times before your transaction is approved, these attemtps can show up as pending transactions.
These attempts will go from pending to canceled in your bank statement after they are processed.
You will not be charged multiple times, only one transation will be fully processed.
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Just so you know
Settings
Cookies we use
Cookie policy
Cookie policy
StickerApp uses cookies on the website stickerapp.com
What is a cookie?
A cookie is a small text file with information stored on your computer, your smart phone or tablet when you visit a website. Cookies makes it possible to identify you as a visitor to the website and is used for the website to work more efficient. A cookie can be used to collect statistics, do market research or to personalise ads and offers.
There are two types of cookies. One type will remain on your computer for a specific duration of time. The other type is temporary and will only be used for as long as you’re on the website, then it will disappear.
Cookies can have different owners. Many websites use third-part cookies. These cookies are usually used to collect statistics and improve content and ads, they come from different business partners.
Why does StickerApp use cookies?
StickerApp uses both lasting and temporary cookies on the website. We also use third-part cookies. We us cookies to improve our website and make it more user friendly and generally improve the user experience.
Some cookies are necessary for you to be able to use our website and make a purchase. With the help of our cookies we can also analyse the customer flow on the website and through that improve the website and our customer support. Through cookies we save information on which pages the users visits, which enable us to adjust offers and marketing.
What cookies are used on the StickerApp website?
StickerApp uses the tool Google Analytics in order to collect anonymous information of your website usage. This information does not contain any personal information and does not enable us to identify any specific users. Google Analytics is a third part cookie. These cookies are used to provide us with a clearer picture of what works well and what does not on the website. This by providing us with statistics over, for example, general user habits, succession of pages visited, what pages are most popular and what paths leads to sales.
Adyen is the card payment service provider we use. Adyen uses cookies in order to make payments possible and to prevent fraud. If a fraud is detected Adyen can use their cookies to stop transactions on other websites who also uses Adyens payment solutions.
Google Ads, Bing Pixel and Facebook Pixel are also third part cookies. They collect anonymous information in order for us to study purchase behaviour and the effectiveness of our ads. It enables us to create target groups with a certain behaviour and target ads more effectively.
Below is a list of the cookies we use.
Necessary cookies
These cookies are essential for our website to function and for you to be able to use the cart and checkout on our website.
|
Type of Cookie |
Purpose |
Lifetime |
Third part cookie |
|
Session Cookies |
To store personal settings, login to your account, handle cart/checkout et.c.
|
Maximum, 30 days |
No, these are StickerApps own cookies. |
|
Adyen |
To Enable card payments through Adyen and prevent and track frauds. |
2 years |
Adyen |
Cookies for Statistics and Marketing
All these cookies are third part cookies.These cookies provide us with a general idea of user website usage. There is a possibility to block these types of cookies in our browser by adjusting the settings, should you not wish to accept third part cookies.
|
Type of Cookie |
Purpose |
Lifetime |
Third part cookie |
|
Google Analytics |
|
2 years |
|
|
Google Ads |
Analysis and targeted marketing. Tracks website usage and interactions. |
30 days |
|
|
Bing Pixel |
Analysis and targeted marketing. Tracks website usage and interactions. |
1 year |
Microsoft |
|
Facebook Pixel |
Analysis and targeted marketing. Tracks website usage and interactions. |
1 year |
|
|
Snapchat Pixel |
Analysis and targeted marketing. Tracks website usage and interactions. |
1 year |
Snapchat |
|
Freshchat |
Used to track Visitor/User identity and chat sessions performed by the User |
1 year |
Freshworks |
|
Crazy Egg Cookie |
Statistics. To analyse user behaviour and experience on our website. |
1 year |
Crazy Egg |
Cookies on your device
Most browsers has a standard setting that allows the use and storage of cookies. You can edit your settings so that the storage of cookies are blocked or limited. The browser can be set so you receive a warning each time a website attempts to store a cookie on your device. You can also delete all cookies that are stored. How to remove cookies or edit your settings for them is usually stated in the browsers help section.
Please observe that if you should choose to block the cookies that are used on the StickerApp website your user experience will be affected and some features may cease to function.
If you have any questions regarding how we use cookies, please contact us.