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My order has tracking issues. Can you help?
Yes. Email us your order number and tracking details, and our support team will look into it with the carrier.
Help with tracking issues
Tracking problems can happen when the carrier is delayed, a tracking update is wrong or missing, or something else goes wrong in transport.
What to do
Email our support team with:
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Your order number
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Your tracking number and what the tracking shows
We look into it, contact the shipping carrier if needed and let you know the status of your shipment.
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