Why did I get an international transaction fee?

Some banks charge a fee for purchases from merchants outside your home country. The fee comes from your bank, not from us, but email us and we'll refund it.


International transaction fees

An international transaction fee is a charge some banks and credit card companies add when you buy from a merchant outside your home country. It's usually a small percentage of the total and is charged by your bank, not by us.

Getting the fee refunded

  • Email our support team and let us know you were charged the fee.

  • We review your case and refund the international transaction fee.

For more about your bank's fees, check with your bank or credit card company. Ordering from outside the US? Read how taxes and VAT apply. See also what currency our prices are in and our payment options.