What can I do if PayPal isn't working?

Try a different web browser first. If that doesn't help and you already have items in your cart, email us and we'll send you a link that opens your cart in another browser.


When PayPal doesn't work

If PayPal won't work when you try to pay, it's often a browser compatibility problem.

What to try

  • Switch to a different web browser and try again.

  • If that doesn't help and you already have items in your cart, email our support team. We can send you a unique link that opens your cart in a different browser, so you can complete your purchase.

You can also pay another way, see our payment options. If you were charged during a failed attempt, see why your card may show several charges. If your card doesn't work either, see why your credit card won't go through.