What should I do if my package is lost or damaged during shipping?

If your package is lost or damaged during shipping, please email us immediately with your order number and, in the case of damage, photos of the damaged items and packaging. Our support team will investigate the situation, coordinate with the shipping carrier, and take the necessary steps to resolve the issue.

For lost packages, we will reprint and reship your stickers to ensure you receive your order as quickly as possible. For damaged packages, we will assess the extent of the damage and determine whether a reprint, replacement, or refund is appropriate.

We understand how disappointing it can be to receive damaged items or not receive your order at all, and we are committed to making it right. Your satisfaction is our top priority, and we will work diligently to address any issues and ensure you receive your stickers in perfect condition.

If you have any questions or need assistance with a lost or damaged package, please don't hesitate to reach out to us. Our support team is here to help and provide the best possible resolution.